About Us - Coast Smoke Alarms

Why more families trust
Coast Smoke Alarms

Small enough to care, big enough to get the job done.

Safety sits at the heart of our business and is what drives us in delivering our high class service every day.

Our well trained, knowledgeable team are committed to keeping people safer in their homes. All our team live on the Sunshine Coast, Noosa or Brisbane and our office is based in Maroochydore.

What we do

We are a professional property compliance company primarily providing smoke alarm testing, servicing and installation.

We also offer safety switch testing and corded blind checks.

Our services are available to all homeowners, landlords and real estate teams. Our knowledgeable local team will provide you with a service that you can rely on, giving you peace of mind that all relevant state and national safety legislations have been met.

We service all suburbs from North Brisbane and the Sunshine Coast up to Gympie.

Our difference

Our promise is to ensure we provide the highest level of safety:

Having a well-trained, knowledgeable and caring team

Who truly understand and embrace the importance of their role in keeping people safe.

Only using premium quality smoke alarms

Which we know perform well in our humid coastal environment.

Being an advocate for safety in the home

Through the continuous sharing of information and advice with real estate teams, landlords, tenants, and the Sunshine Coast community.

Continually updating and improving our systems and processes

To ensure we always offer the best customer service possible.

Our values

Our values are not just words on a wall, they are part of who we are, what we stand for and how we act.

Safety First

Everything we do starts with protecting people — it’s the reason we exist.

Integrity Always

We do the right thing, even when no one’s watching. No shortcuts, no surprises.

Local Care

We live where we work. We know our communities and care deeply about keeping them safe.

Excellence in Service

From first call to final check, we aim for professionalism, reliability, and peace of mind.

Continuous Improvement

We stay current with legislation, technology, and best practices — so your property stays compliant and protected.

I have had the pleasure with working with Coast Smoke Alarms for many years and have found them to be extremely professional in everything they do. They are most helpful and have reliable staff members. It has been great to find a local company that provides a personalised, flexible and proactive service, nothing is ever an issue and they are always so polite and courteous to deal with.

I cannot recommend Coast Smoke Alarms enough to any property managers looking for a knowledgeable and caring team for their property compliance needs. Nothing is too much trouble for Terry, Catherine and the team and they are absolutely committed to ensuring our tenants and properties are kept safe.

We were worried that moving companies would be too time consuming and difficult but Coast Smoke Alarms made it so quick and easy. We are over the moon with the service we receive from them and Terry and Catherine are always on hand to answer any questions or deal with any problems. We are so glad we moved to a local business that really cares about their clients and would happily recommend them to any other property managers on the Sunshine Coast.

I wanted to let you know that the new Cavius wireless smoke detectors you recommended look great. The install was quick, clean and professional. Highly recommend these detectors and your company. 5 Stars.

We use Coast Smoke Alarms. They are based on the Sunshine Coast, they are small enough to care and big enough to do a good job. Over the years we’ve tried others but have found Coast the most reliable, easiest to deal with and most friendly.

FAA Property have been working alongside Coast Smoke Alarms for over a year now and have found it to be a very straight forward and pleasant experience. The team are knowledgeable, honest and caring with every job they complete for us. We can depend on them to get the job done in an efficient and timely manner. The owners Terry and Katherine are genuine and hard-working people who value excellent customer service. FAA Property highly recommend Coast Smoke Alarms and will continue to use them for all our Smoke Alarm Needs.

Our Team

Terry & Catherine McGrath

Business Owners and Directors

Terry and Catherine are the energy behind Coast Smoke Alarms. As local business owners they are proud to always choose local and currently support over 30 Sunshine Coast based companies from accountants to website designers. They highly value and reward their amazing team and actively support mums and dads returning to work after children with family-friendly working hours and culture.

Anne

Account Manager

Anne has been in the Account Management industry for the majority of her working life and is very passionate within her role. Having emigrated from the UK in 2006, Anne brings with her a wealth of experience from being an Office Manager, Real Estate Agent and running her own business whilst raising her 2 children. Anne’s strengths are building and maintaining relationships with current and new clients, as well as problem solving to reach the desired end result for both parties. Anne has a great sense of humour, enjoys hanging out with her family and friends at the beach as well as taking long lazy strolls with her rescued dog, Scruffles.

Mabel

Head of Security

Mabel was quite secretive about her role but did confide that as a 8kg Havanese a deep bark and stealth were essential skills!

Jen

Admin & Operations Team Leader

Jen has over 25 years experience in all aspects of administrative support and thrives on providing great customer service. She genuinely aims to please and will always go above and beyond the call of duty. Along with running her own local business support centre, Jen has been the orchestrator of many large corporate events, both nationally and internationally, and loves putting her organisational skills to the test. When she’s not organising the office, or her family, she likes to get outdoors and enjoy the best of the Sunshine Coast.

Renee

Administration & Customer Service Specialist

Renee has been with Coast Smoke Alarms for almost a year and settled in so well, we say she’s come ‘home’. Prior to coming on board, she was a very busy Property Manager here on the Coast. Her role allowed her to hone her skills as a problem solver and provide exceptional customer service. She thrives on making sure our clients are happy and building a strong rapport with everyone she comes in contact with. Hailing from Tasmania and the very proud mum of 3 teenagers she enjoys seeking a little quiet time whenever possible!

Cindy

Administration & Customer Service Specialist

French born, Cindy is deeply passionate about travel, hiking, and wildlife. Her professional journey includes a rewarding 10-year stint as a vet nurse and several years in administration. Cindy’s move to the Sunshine Coast two years ago marked a new chapter in her Australian life. Now, she loves enjoying the local wildlife, hiking trails, and beaches.

Rachel

Administration & Customer Service Specialist

Rachel has 16 years’ experience in real estate sales and administration and throughout her career, has been dedicated to helping clients navigate the world of real estate and achieve their goals. In addition to her professional work, she also spent a year and a half as a support worker, where she had the opportunity to learn new communication skills and assist and empower others. She is proud to be mother to a beautiful daughter and grandmother to a lovely granddaughter. When she’s not working, you will find her enjoying the peacefulness of the beach and family life.

Cameron

Electrician

Cam brings a wealth of skill and expertise to the team. With over 12 years’ experience as an electrician, including 8 years running his own electrical business, he understands the importance of safety, reliability, integrity and customer satisfaction. Cam has returned to the coast after touring the country and is now keen to be part of a team with like-minded values, and of course, get back to enjoying the coastal ‘vibe’.

Mitch

Electrician

A licensed electrician with over 15 years’ experience, Mitch has worked on everything from family homes to large commercial sites. He knows his way around electrical design, troubleshooting, and repairs—and always brings a friendly attitude to the job. Reliable, down-to-earth, and committed to doing things right the first time.

Adam

Technical Customer Support

A valued member of our dedicated technical customer support team, Adam brings 10 years of tech support experience and is known for solving computer, printer, and smoke alarm issues quickly and efficiently. Always on top of the latest tech developments, he enjoys staying active with a game of badminton.

Fred

Technical Customer Support

A valued member of our dedicated technical customer support team, Fred is passionate about music and loves expressing himself through singing and playing guitar. In his free time, he enjoys exploring hiking trails and spending time in nature with his family. He values moments that bring joy, creativity, and connection—whether through a song or an outdoor adventure—and believes life is better with music, fresh air, and loved ones.